2 Virtual Lunch and Learns

Wednesday, September 30, 2026

Thursday, October 1, 2026

It is recommended that you either attend live during both the virtual sessions or view the recording before the in-person sessions.

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4 In-person Sessions

Wednesday, October 7, 2026

This module introduces participants to the foundational legal, regulatory, and institutional framework governing bank compliance in the United States. Participants will examine the structure of the federal banking regulatory system, the organizational accountability model known as the Three Lines of Defense (3LOD) and the core components of both the regulatory Compliance Management System (CMS) as well as the fundamental framework of a compliance program. The session proceeds from regulatory architecture through institutional governance and culminates in applied analysis of real-world enforcement actions. This session establishes the conceptual vocabulary—CMS, Three Lines of Defense, and key regulators—that will underpin subsequent modules in the course.

• Bill Walsh, former Chief Compliance Officer, First Citizens Bank (coordinator)
• Debra Cho, SVP, Head of Compliance Strategy and Transformation and former Interim Chief Compliance Officer, First Citizens
• Karin Lockovitch, Partner and Head of Retail Banking Regulatory Compliance, Oliver Wyman

This module provides a deep dive into how financial institutions systematically identify, measure, and manage risk. Students will move beyond theory to understand the operational realities of risk inventory management and the critical distinction between inherent and residual risk. The session will contrast Risk and Control Self-Assessments (RCSAs) with specialized Compliance Risk Assessments, demonstrating how both feed into corporate governance. The module concludes with a hands-on, interactive case study in which students will act as risk executives to identify live risks, evaluate existing controls, and determine whether the remaining exposure aligns with an institution’s risk appetite.

• Mani Sulur, former Chief Risk Officer & Chief Compliance Officer, USAA (coordinator)
• Titi Cole, member of the board of directors, Citigroup Inc.
• Nishant Desai, SVP, Chief Compliance and Operational Risk Officer, USAA

Thursday, October 8, 2026

This training module provides an overview of how federal banking regulators—including the Federal Reserve, OCC, FDIC, as well as CFPB—evaluate Compliance Management Systems (CMS) during supervisory examinations. It focuses on core expectations for effective issue identification, emphasizing the importance of proactive, self-detected weaknesses as a hallmark of a strong compliance program. The session also explores supervisory expectations for root cause remediation and highlights the critical requirement to identify, quantify, and remediate customer harm when errors or omissions occur. Drawing on recent regulatory publications and real-world supervisory examples, the training reinforces the importance of transparency, governance, and sustainable corrective action. Participants should leave with a practical framework for evaluating and strengthening CMS effectiveness in a manner consistent with regulatory expectations.

• Ed Noonan, Chief Compliance Officer, Truist (coordinator)

This module explores the complex ecosystem of financial crimes compliance and the multi-agency regulatory frameworks that govern it. Covering the foundational pillars of Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), the session examines the operational mechanics of sanctions screening, transaction monitoring, and rigorous Know Your Customer (KYC) / Customer Due Diligence (CDD) protocols—including ongoing validation and recordkeeping.

Students will analyze the distinct enforcement roles of the OCC, FinCEN, and the DOJ. The module culminates in a critical case discussion of a major recent regulatory action, the TD Bank AML Consent Order. The module will unpack how systemic compliance failures occur, their massive financial and reputational consequences, and the mechanics of regulatory remediation.

• Mani Sulur, former Chief Risk Officer & Chief Compliance Officer, USAA (coordinator)

week off

Wednesday, October 21, 2026

This module is to equip professionals with the ability to exercise sound judgment, escalate appropriately, communicate defensibly, and maintain credibility under business, compliance, internal audit and assurance, and regulatory scrutiny and pressure.

• Nishant Desai, SVP, Chief Compliance and Operational Risk Officer, USAA (coordinator)

This module examines how financial institutions identify, assess, and manage conduct risk while fostering a culture of integrity and accountability. Participants will explore the relationship between corporate culture, ethical decision-making, and prudential regulatory expectations, including the roles of boards, senior management, and the Three Lines of Defense in influencing conduct outcomes.

Drawing on real-world misconduct events, regulatory enforcement actions, and a case study, the session will examine how institutions investigate and remediate misconduct, address incentive-driven behavioral risks, manage employee accountability, and strengthen speak-up and escalation frameworks. Participants will gain a practical understanding of how conduct and culture programs are designed, measured, and governed, and how organizations respond when failures in judgment, ethics, or oversight create regulatory, reputational, and operational risk.

• Stefan Hayek, Chief Ethics Officer and Senior Director, Commercial & Capital Markets Compliance, LPL Financial (coordinator)

The focus of the initial module will be to provide an understanding of the history and purpose of consumer protection laws, including an overview of the background and requirements of major laws and implementing regulations, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting (FCRA), Electronic Fund Transfer Act (EFTA/Reg E), Truth in Savings Act (TISA), Fair Housing Act, and Unfair, Deceptive or Abusive Acts or Practices (UDAAP). The module will also include a discussion of best practices and challenges in complying with these laws and regulations.

• Brian Soja, SVP Regulatory Exams and Inquiries, Private Trust Company and Institution Services, LPL Financial (coordinator)
• Jeff Shue, Managing Director for Global Payment Solutions Compliance, Bank of America

Thursday, October 22, 2026

The second module will cover the regulatory framework for testing compliance with consumer protection laws and regulations, including discussion of oversight by federal banking regulators and the CFPB, as well as the regulatory examination process.  This module will also explore current risks and challenges in the consumer compliance space and a potential case study of a fictional compliance issue.

• Brian Soja, SVP Regulatory Exams and Inquiries, Private Trust Company and Institution Services, LPL Financial (coordinator)
• Jeff Shue, Managing Director for Global Payment Solutions Compliance, Bank of America

This module explores the regulatory frameworks, governance structures, and day-to-day compliance practices that financial services professionals must understand to effectively manage technology and AI risk. From model risk governance and data integrity to emerging technologies and translating technical risk for leadership, attendees will leave with a practical foundation for navigating one of the most dynamic and consequential areas of modern financial services compliance.

• Jeremy Intihar, Managing Director – Head of RIA and Trust Compliance, TIAA (coordinator)
• Elaine Edson, Director, Quantitative Risk Management – AI Risk, USAA
• Matt Lembcke, Senior Director, Quantitative Risk Management Officer, TIAA

This career panel is designed to inspire, educate, and empower the future leaders of compliance by connecting them with experienced professionals from across the banking compliance profession. The session provides a unique opportunity for participants to gain firsthand insights into the diverse career paths available within compliance, understand the evolving regulatory landscape, and learn the skills and experiences that contribute to long-term success.

• Ashley Pauling, Compliance Manager, Ally Financial (coordinator)