Lisa Marie Carr

Biography

Lisa Carr leads Reputation, Issues and Crisis Communications at USAA. Her team is responsible for protecting USAA’s reputation by anticipating and mitigating issues, planning for and responding to crises, and inspiring trust with all key stakeholders. She has held various roles during her 26-year career at USAA including leading communications during the banking and financial crisis of 2007+. She serves on the Board of the Issues Management Council.

Carr earned her BS at The University of Texas at Austin.