Kellie Bickenbach

First Citizens Bank, Washington, DC

Biography

Kellie Bickenbach is the Head of Controls Assurance at First Citizens Bank. She previously worked as Head of Operational Risk Management at SVB Financial Group, and prior to that served as Chief Operational Risk Officer of Fannie Mae, Chief Risk Officer of Finastra and US Bank’s technology and operations division.  She began her career as a consultant for Arthur D. Little and then worked in corporate operational risk for Bank of America. Bickenbach has a BBA and BS from the College of Charleston and an MBA from The Citadel.